Safe Gaming

At 8999tk Responsible Gaming — keep the fun safe

Gaming should be entertainment — not a source of stress or harm. 8999tk believes every player's mental and financial wellbeing comes first. Find out here how we keep you safe and happy.

18+ only Self-exclusion available 24/7 support
18+
Age limits are strictly enforced
24/7
Responsible Gaming Support
6
Protective tools active
0%
Minor Gaming Tolerance
What is responsible gaming and why does it matter?

Responsible gaming means using gaming as a form of entertainment with full awareness — not chasing money, and keeping a healthy mental balance. At 8999tk, we believe a happy and healthy player is the best kind of player.

Online gaming has become a part of daily entertainment for many people in Bangladesh. However, uncontrolled play can lead to financial trouble, strained family relationships, and mental stress. That is why 8999tk is committed to raising awareness about responsible gaming practices among all players.

The essence of responsible gaming is simple — play within your limits and have fun safely. At 8999tk, we have developed several effective tools and policies to help you set those limits and keep your gaming experience positive every time.

Keep in mind

Gaming should never be seen as a source of income. It is for entertainment only. Only play with money you can afford to lose.

Warning Signs of Addiction — When Should You Be Careful?

Gaming addiction often develops gradually and can be hard to recognise in yourself. 8999tk urges you to stay aware of the following signs:

Chasing losses by playing moreHigh Risk
Inability to Stop GamingHigh Risk
Hiding your gaming from family and friendsModerate risk
Spending beyond your meansModerate risk
Restlessness or irritabilityEarly warning signs

If even one of the above signs applies to you, take a break right now. Use 8999tk's protective tools or speak with our support team.

Practical Tips for Safe Gaming

8999tk believes that small, mindful steps are what keep gaming fun over the long run. Follow the tips below:

  • Set a budget: Decide in advance how much BDT you're willing to spend daily or weekly, and stick to that limit.
  • Set a time limit: Set a time limit for how long you play. Take regular breaks instead of playing for long stretches at a time.
  • Never bet on impulse: Avoid gaming when you're angry, frustrated, or upset. Decisions made in an emotional state tend to be harmful.
  • Accept your losses: Losses are a normal part of gaming. Don't chase your losses by placing bigger bets to try to win back what you've lost.
  • Let your family know: Let the people close to you know about your gaming habits. This keeps things transparent and gives you a sense of accountability.
  • Keep other hobbies too: Activities beyond gaming — reading, exercise, or spending time with friends — are essential for your mental wellbeing.
  • Don't play under the influence: Gaming under the influence impairs judgment and significantly increases the risk of overspending.
  • Never play on credit: Never bet with borrowed money or funds taken on credit. Only spend from your own savings.
Check Yourself — 10 Questions

If you answer "Yes" to three or more of the questions below, it is time to start using the responsible gaming tools available to you.

1

Do you frequently end up spending more than your set budget?

2

Do you keep coming back to try to recover money you've lost?

3

Is gaming affecting your work, family life, or sleep?

4

Do you lie to family members about how much you game?

5

Do you feel restless or irritable when you are not gaming?

6

Do you skip essential bills or expenses because of gaming?

7

Have you tried to stop gaming but been unable to?

8

Do you turn to gaming to relieve stress?

9

Have you taken out a loan — or considered doing so — to fund your gaming?

10

Have your loved ones expressed concern about your gaming?

View results

0–2 Yes answers: You are playing in a controlled way — keep it up.
3–5 Yes answers: Stay alert and make use of limit-setting tools.
6+ Yes answers: Get self-exclusion or support right now — we are ready to help.

Need help?

Our responsible gaming team is available 24/7, every day of the week.

Email Support

[email protected]
Typically responded to within 24 hours

Our Commitment

8999tk is fully committed to responsible gaming. We provide gaming purely for entertainment — promoting addiction is never our goal. The wellbeing of every user is our top priority.

8999tk's 6 safety tools

Industry-leading responsible gaming tools are right at your fingertips on our platform.

Setting Deposit Limits

Set your own maximum daily, weekly, or monthly deposit limit. Once set, you will not be able to exceed that limit.

Session time limit

Set a limit on how long you play in a single session. When the time is up, the platform will automatically log you out.

Self-Exclusion

Lock your account temporarily or permanently. During this period, logging in will be completely impossible.

Real-time spending tracker

View your gaming spend in real time. A full breakdown of your daily, weekly, and monthly expenses is available at a glance.

Cooldown Break

Take a short break for 24 hours, 48 hours, or 7 days. This tool is especially useful when you're feeling tired or stressed.

Automatic alerts

When you're approaching your set limit, you'll be alerted via SMS and notification — giving you time to make an informed decision.

The Tools How does it work?

Active protection
How do I activate self-exclusion?

Log in to your account → Settings → Responsible Gaming → Self-Exclusion. Options range from 7 days to permanent. Once self-exclusion is activated, it cannot be cancelled before the selected period ends.

Financial Control
What happens when I change my deposit limit?

Reducing your limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this protects you from making impulsive decisions.

Time management
How do session limits work?

Once a session limit is set, you will receive a first warning 15 minutes before the time is up. When the time expires, your gaming session ends automatically.

Age verification
Minor Protection Measures

Age verification is mandatory at registration. KYC documents may be requested in suspicious cases. If anyone under 18 is identified, their account is closed immediately.

About Responsible Gaming Q&A

No — responsible gaming is for everyone, whether or not there is already a problem. It is a proactive step that helps you enjoy gaming over the long term. Setting limits in advance significantly reduces the chance of problems arising later.

Your account balance remains fully secure during self-exclusion. Gaming and deposits will not be permitted, but withdrawals are still available. Once the exclusion period ends, your full balance will be accessible.

8999tk offers self-exclusion periods of 7 days, 30 days, 6 months, 1 year, and permanent. For permanent exclusion, you will need to contact our support team to reactivate your account, and a minimum waiting period of 6 months applies.

Not directly, but you can contact our support team yourself and request that no changes be made to your account based on third-party requests. Family members are also welcome to reach out via email for guidance.

Contact the 8999tk support team directly. We will help you activate self-exclusion and guide you toward professional assistance. Remember — asking for help is a sign of strength, not weakness.

Not at all. 8999tk strictly enforces an 18+ policy. Age is verified at registration, and identity documents are requested in any suspicious case. If a minor is identified, their account is permanently closed immediately.

With Responsible Gaming Enjoy the fun!

Register at 8999tk and use our protective tools to enjoy gaming with complete peace of mind. Remember — playing within your limits is where the real fun is.

18+
Strict age limits
6
Protection tools
24/7
Support active
0%
Addiction Tolerance
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